January 22-26 is Take Five to Stop Fraud Week, where people all around the country are being encouraged to stop and think: “My money? My info? I don’t think so” to protect themselves from being a victim of fraud.
Fraudsters work by scamming people, either in person or online, using increasingly sophisticated methods. However savvy you are it’s easy to be caught out - In 2016 financial fraud totalled £768.8 million.
Led by the financial services industry's campaign group Financial Fraud Action UK and backed by the UK government, the Take Five campaign is urging people to consider whether a situation is genuine when being asked for personal or financial details. Think “My money? My info? I don’t think so” and if you are unsure, don’t give out personal details, click on a link or give anyone access to financial information.
During the week, people across the country will be taking five minutes to tell five other people - colleagues, friends, family members - about the Take Five campaign.
Three common scams
- Requests to move money – Fraudsters may dupe you into making authorised payments to criminals, by pretending to be builders or lawyers asking for money to be transferred as part of completed work.
- Clicking on links in emails and texts – You might get a text or email that looks like it’s from a legitimate company (such as PayPal), saying urgent action is required on your account and telling you to click a link.
- Personal information – Fraudsters often pretend to be from organisations like the Inland Revenue, saying you are due a refund and asking for personal details.
Check out the video below to find out more.
By using the phrase “My money? My info? I don’t think so”, people are being encouraged to remember three things:
1: Banks and other legitimate organisations will never contact you randomly to ask for personal information, such as your PIN, password or to move money to another account.
2: Never click on a link in an unexpected email or text.
3: Always question unexpected approaches in case it’s a scam. If you want clarification, contact the company using a known email or phone number, which you should be able to get from their website.
BT advice to avoid scams
Never share your BT account number with anyone and always shred bills. Be wary of calls or emails you aren’t expecting. Even if someone quotes your BT account number, you shouldn’t trust them with personal information.
Your bank, the police or BT will never:
- Ask for your 4-digit card PIN or your online banking password;
- Ask you to transfer money to a new account for fraud reasons;
- Ask for your payment card details over email or Live Chat;
- Send someone to your home to collect your cash, PIN, payment card or cheque book if you are a victim of fraud.