Windows 10 is pretty robust when it comes to recovering from problems that might stop it from working properly, but there may come a time when it needs some manual intervention. Microsoft’s latest operating system has a similar set of recovery tools as easier versions for this, but not all work in the way you’d expect and there are some new options at your disposal, too.
So while we hope you never need any of the advice given here, it’s worth familiarising yourself with Windows 10’s various recovery options should the need to use one of them ever arise. Need to restore a Windows 7 PC? Not a problem - click here.
How to do a System Restore on Windows 10
As with earlier versions of Windows, System Restore allows you to ‘rewind’ your Windows installation to an earlier working state, without affecting your documents. This is possible because Windows automatically saves Restore Points when something significant happens, such as installing a Windows Update or a new application — the idea being that if it goes wrong, you can return to the last Restore Point (or an even earlier one) to turn back time and get things performing as they were previously.
The snag is that System Restore is disabled by default in Windows 10, so here’s how to set it up and use it. Check out the video below to find out more.
1. Open System Restore
Search for system restore in the Windows 10 Search box and select Create a restore point from the list of results. When the System Properties dialog box appears, click the System Protection tab and then click the Configure button.
2. Enable System Restore
Click to enable Turn on system protection and then use the Max Usage slider to determine how much of your hard drive to use to store Restore Points — 5% to 10% is usually sufficient — and click OK. If you ever need to create a restore Point manually (just before you start messing with any system settings, for example), return to this dialog box and click the Create… button, otherwise Windows 10 will create them automatically.
3. Restore your PC
Whenever you want to return to a Restore Point, open the System Properties dialog box again (see Step 1), click the System Protection tab and then click the System Restore… button. Follow the on-screen instructions and select the desired Restore Point when prompted. You can also click the Scan for affected programs button before going any further, to see what might change on your PC afterwards. When you’re happy to proceed, click Next.
If System Restore doesn't work
Some serious Windows problems can prevent you from rewinding to a Restore Point with System Restore, but all is not lost. All you need to do is start Windows 10 in Safe Mode. This barebones Windows mode only runs the essential parts of Windows, which means any problematic apps, drivers or settings will be disabled. System Restore will then usually be successful.
1. Open Advanced start-up
Go to Start > Settings > Update & security > Recovery and click Restart now below Advanced start-up.
2. Start System Restore in Safe Mode
Windows will then restart and display a Choose an option menu. Select Troubleshoot > Advanced options > System Restore and use System Restore in the usual way.
Recovering from more serious problems
System Restore won’t always rescue your PC from very serious problems, but Windows 10 still has extra trick up its sleeve. It can restore Windows to a factory fresh state without affecting your documents, although everything else (including apps) are removed. Even so, you should make sure you have a back up of your important files before using this option, just in case.
1. Open Reset this PC
Go to Start > Settings > Update & security > Recovery and click Get started below Reset this PC.
2. Reset Windows 10, but save your files
On the next screen, click Keep my files and follow the on-screen instructions to reset Windows 10. You’ll see a list of apps that will be removed and be asked to confirm your choice before going any further.
3. Reset this PC from Safe Mode
As with System Restore, serious Windows 10 problems can prevent Reset this PC from working, but you can also run it from Safe Mode to bypass these. Follow Step 1 under If System Restore won’t work above, but instead choose Troubleshoot > Reset this PC > Keep my files under Step 2.