If you’re one of the 110 million people using Windows 10, you might have noticed something unusual when you put a DVD into your machine… it doesn’t work. Don’t worry, there’s nothing wrong with your PC – it’s Microsoft that has removed the DVD software that allowed Windows users to watch films.

Microsoft is offering an official Windows DVD player app – but you may have to pay for it, depending on which version of Windows you were using prior to Windows 10. To find out what it all means for you and how you can get DVDs running on your PC again without paying, read on below.

[Read more: Windows 10 Fall Creators Update - New features you can expect on your PC]

Why has Microsoft removed DVD support on Windows 10?

The exact reason is unknown but it may be a licensing issue. By having no DVD support, the company can save money on certain permissions required to play DVDs. Instead, Microsoft is offering an app that allows users to play DVDs called Windows DVD Player.

Do I have the Windows DVD Player app already?

Once you’ve upgraded to Windows 10, the Windows DVD Player app should be downloaded onto your machine automatically if you’re entitled to a free copy.

Search ‘DVD’ using Cortana in the taskbar and the app should appear if you’ve got it installed already.

Playing DVDs from Windows 10

I don’t have the Windows DVD Player app and I’m entitled to it for free – what should I do?

If you don’t get the Windows DVD Player automatically from the Windows Update, Microsoft says you should try Windows Update manually by going to Settings and selecting Update & security.

Playing DVDs from Windows 10

Playing DVDs from Windows 10

From there, see if you need to install any updates by looking for ‘Updates are ready to be installed’. The specific update code for the Windows DVD Player is KB3081704 so see if you can spot it among the list and hit Install now.

Playing DVDs from Windows 10

Do I have to pay for the official Windows DVD Player app?

Microsoft is making the Windows DVD Player app free for some users and charging £12.49 for others.

According to Microsoft you are eligible for the free app if you upgraded from Windows 7 Home Premium, Professional, and Ultimate, and Windows 8/8.1 Pro with Media Center.

The best way to tell if you’re eligible to get the Windows DVD Player app for free is whether you had Windows Media Center before.

Where can I buy the official Windows DVD Player app?

You can download the Windows DVD Player app from the Windows Store by clicking on this link.

Alternatively, you can open the Windows Store from the Taskbar at the bottom of the screen and searching for ‘Windows DVD Player’.

Will the Windows DVD Player app appear on all my Windows 10 devices?

If you’ve got the Windows DVD Player app for free it will only be available on that machine.

If you bought the Windows DVD Player from the Windows Store, you are allowed to install it onto all your other Windows 10 devices like any other app.

Are there any free alternatives to the Windows DVD Player?

Yes, there are some free alternatives to the Windows DVD Player that are equally as good.

The most notable is the VLC Media Player, which you can download here.

VLC for Windows Store

If you’re still not sure, check out Microsoft’s full explainer.

Watch – Find out some useful battery saving tips for your Windows 10 laptop:

 

Lack of DVD support is just one of many things to change on Windows 10. Find out about other common problems and how to fix them by clicking here.