Wi-fi is playing an increasingly important role in our day-to-day lives as we use it to connect to the internet at work, school and home to learn, entertain and communicate with people all over the world.

Home wi-fi allows you to get online from anywhere in your home without having to use a cable. Thanks to the technology used by BT, in routers like the BT Smart Hub, it’s also a safe and secure way to connect to the internet.

Discover the technology BT uses to keep your home wi-fi safe and get your personalised offer.

1.  Industry standard encryption technology

All BT Hub’s include a built-in security system that protects your wi-fi network.

The BT Smart Hub and BT Home Hub 5 include WPA2 protection for both (2.4Ghz and 5Ghz) bands. WPA2 stands for Wi-Fi Protected Access 2 and is an encryption technology used to keep wireless networks secure and private.

WPA2 (and its predecessor WPA) were developed by the Wi-Fi Alliance, of which BT is a member.

When buying a product with wi-fi, look for Wi-Fi Certification, which means it has WPA2 security as standard. Wi-Fi certification gives you peace of mind that your gadgets have the latest security technology.

2. Activated firewall

A firewall is a security system that protects your network by checking incoming and outgoing traffic. Traffic deemed safe is let in, and traffic that can damage your computer, such as malware is blocked.

All BT routers have a firewall, which is turned on by default. BT doesn’t advise you turn this off.

3. WPS key for sharing wi-fi

What happens when you have visitors and they ask to use your wi-fi to check their email? You can give them your wi-fi password if you trust them, but the safest thing is to ask them to connect their computer using a WPS key.

Built into all BT routers including the BT Smart Hub, is WPS (Wi-Fi Protected Setup), a method of quickly connecting devices to a router simply by pressing the dedicated WPS button on the hub.  As well as being a more convenient way to connect, it means you don’t have to share your password. Discover how to use WPS on your BT router.

BT Smart Hub front

4. Up-to-date software

Technology manufacturers continually update their products via software upgrades which can add new features and include important security fixes.

BT regularly releases software upgrades to its Smart Hub and Home Hubs. These upgrades are sent to the router automatically over the internet, providing you with peace of mind that your router is up to date without you having to lift a finger.

And finally…. protect your PC

It’s really important to keep your home PC safe and secure.

All BT broadband customers get BT Web Protect, a free security product that helps protect your device (including laptop, tablet and phone) from malware by warning you if a website you are visiting is dangerous.  BT Web Protect needs to be turned on, so activate it here.  It will protect any devices you use that are connected to BT Broadband, or BT’s 5 million UK Wi-Fi hotspots.  

BT Broadband customers can also activate Parental Controls, which blocks websites and has Light, Moderate and Strict filters. Find out more.

Security software is the best way to keep your computer safe from viruses and malware, BT Virus Protect is advanced security software packed with features like Virus Scan, Parental Controls and a Personal Firewall.  BT Virus Protect is free to many BT customers, find out how to get it.

See your customer exclusive offer

*Compared to routers from other major broadband providers in the UK.

BT Customer deals