Faster speeds, better wi-fi and more: 6 reasons you need to upgrade your broadband

Discover the advantages of upgrading your broadband to our faster fibre-optic offering.

Whether it’s online gaming, checking social media, making video calls, writing emails or streaming your favourite TV programmes, home broadband keeps us connected and entertained.

Your home broadband needs will change over time - perhaps you’ve just discovered Netflix and started streaming in HD, or maybe your children have their own internet-connected devices and you need higher speeds. If so, it might be time to upgrade your broadband to our fibre-optic broadband - Superfast. Read on to discover more about the benefits.

[Read more: Get online for free! Everything you need to know about BT Wi-fi]

Faster broadband speeds

Faster broadband speeds let you do more of the things you love online. Superfast is our fibre-optic broadband which can deliver faster broadband speeds than standard broadband. This means you can enjoy smooth streaming and catch-up TV, faster uploads and downloads. Superfast Fibre Unlimited has average speeds of 50Mb and Superfast Fibre 2 Unlimited average speeds of 67MB, so you can stream, play games and download in HD.

Go online on multiple devices

Do you have lots of internet gadgets at home – such as tablets, phones, laptops and games consoles? Maybe you are streaming Netflix in HD using your tablet in the front room, your child is playing Xbox Live in the bedroom and your partner is watching YouTube on their smartphone. If these connect to the internet simultaneously, it can slow your internet down because you are sharing bandwidth across all these devices. With Superfast Fibre multiple devices can use the internet simultaneously without it slowing down.

[Read more: What is Ultra HD and 4K television?]

Stream movie and TV shows with less buffering and interruption

It’s incredibly frustrating if you’re trying to watch the latest episode of Dead to Me in HD on Netflix or catch up on the latest concoctions in Masterchef on BBC iPlayer and the picture keeps buffering and freezing.

Netflix on tablet and phone

Our two Superfast Fibre plans offer speeds of 50 Mb and 67Mb respectively so you won’t have to wait so long for the programme to start - and there’ll be no unfortunate pauses during streaming, leaving you to sit back and just enjoy the show.

Lag-free gaming and fast downloads

If you are a gamer, Superfast Fibre broadband has two key advantages.

Firstly, it lets you download games far more quickly, saving you valuable time as you wait for large programs to load - Fifa 19, for instance, is a massive 41GB on XBox. Many games require you to regularly download updates to add new features, and Superfast Fibre broadband speeds up this process too.

If you are an Xbox Live fan who plays online with people all over the world, lag can spoil a game - and in a fast-paced shooter a delay can be the difference between winning and losing. With Superfast Fibre you can enjoy online gaming with less lag, so you're always on top of the game.

Get better wi-fi

If you’ve got an older router, it might be worth upgrading. Our Smart Hub is the UK’s most powerful wi-fi hub, and better than ones from the other big broadband providers. So you’ll enjoy fast wi-fi signal that goes further around the home.

If you have Complete Wi-Fi or Ultrafast Fibre Plus you’ll get our next generation Smart Hub 2.  It’s our smartest hub yet and is future-proofed to deliver fast speeds throughout the home.

Unlimited data

If your broadband package has a monthly data allowance, you may get charged if you exceed it. Streaming video using services like Netflix uses more data than browsing the web and checking email, so if you aren’t careful you can accidentally go over your allowance. If you regularly go over your allowance, consider upgrading to Superfast Fibre Unlimited and Superfast Fibre 2 Unlimited, which have unlimited data.

Remember you can check your broadband usage at any time using the My BT app.

Get more from BT Plus 

BT Plus has arrived. By having both your fibre broadband and mobile with us you and your family can enjoy some brilliant benefits and our best connection in and out of the home.

BT Plus broadband benefits include fast speeds, unlimited data, our Keep Connected Promise to get you back online quickly if your broadband stops working, and dedicated UK and Ireland-based support.*

With Plus, join us for mobile as well and you can unlock some other benefits including double data on each mobile, our fastest 4G speeds and in the event of home broadband problems we’ll switch on free unlimited data within an hour of the fault being reported to all your phones, so you can stay connected.

Join BT for broadband and you can stay connected away from home as well, with free wi-fi access at five million hotspots around the UK.

BT Plus is available in three packages, Superfast Fibre Plus, Ultrafast Fibre Plus and Ultrafast Fibre 2 Plus. Existing customers can move to either of these plans to get Plus.

How to upgrade your broadband

If you’ve got Broadband with us, we’ve got special offers tailored to you. Head to and log in to see personalised offers based on your package.

Find out more about upgrading your BT Broadband package

*93% of calls dealt with in UK and Ireland, some specialist teams are located offshore

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