BT Plus: Get faster broadband, more data and a promise to keep you connected

With our new BT Plus offering, choose us for Fibre and 4G and you can enjoy some fantastic benefits. Here’s everything you need to know.

New BT Plus has arrived! BT Plus is the UK’s first converged Fibre and 4G to  give you the best connection in and out of your home.

BT Plus is available to new and existing broadband customers. Join us for fibre and mobile, and you get much more from your plan. Enjoy brilliant benefits such as faster speeds, extra data, and with our Keep Connected Promise we’ll get you back online quickly if your broadband stops working.

BT Plus is available on three plans: Superfast Fibre Plus, Ultrafast Fibre Plus or Ultrafast Fibre 2 Plus. Join us for mobile as well and you get even more benefits. Read on to find out more.

What are the benefits of BT Plus?

1: Faster speeds: With Superfast Fibre Plus you’ll get speeds on average six times faster than our standard broadband.

With Ultrafast Fibre Plus you can enjoy speeds on average 14 times faster than our standard broadband. We’re the only broadband provider with a 100Mbps speed guarantee or you can claim £20 compensation.*

Join us for mobile as well you can enjoy the fastest available 4G speeds on our network.

2: Extra data: With BT Plus you get unlimited monthly usage on your broadband.

On mobile you get double data on all the mobile plans you have with us with us every month. You’ll also get a 20% discount on any extra SIM.

3: Keep Connected Promise:  If there’s a problem with your broadband and you report a fault, we’ll instantly send you a Mini Hub, which uses a mobile signal to help your devices go online at no extra cost.

If you’ve got mobile with us, within an hour of reporting the fault, we’ll switch on free unlimited data on all your phones so you can stay connected.

3: Broadband Price Freeze: We’ll keep your broadband price the same for 18 months.

4: Dedicated UK and Ireland-based support: Available to help 24/7.

5: Free BT Wi-fi: You’ll also be able to get online at 5 million BT Wi-Fi hotspots around the UK.

Do I need to have mobile with you to get Plus?

No, you can get BT Plus if you only have fibre with us. However you won’t enjoy mobile benefits such  as double data each month on each mobile and our fastest 4G service  or free unlimited data on all your phones in the event your broadband stops working..

Do I need a new contract?

Yes, if you are already with us, you’ll need a new contract. If you join BT Plus you’ll benefit from the Broadband Price Freeze and we’ll keep your broadband price for the same for 18 months.

How do I get BT Plus?

If you are already a BT Broadband customer, discover more about moving to BT Plus here.

Find out more about BT Plus

* Speed guarantee: Up to four claims per year. Check your speed using the MyBT app, at bt.com/fasterspeeds or by calling 0800 150 150. Excludes outages, connection faults and home wiring outside of BT’s control. You’ll receive a £20 prepaid gift card within 30 days of a successful claim. Activate within 90 days.

Visit bt.com/btplusterms for full terms and conditions

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