From a video calling to watching Netflix in bed, while your kids play game online, so many things we do today involve being connected to the internet.
If your wi-fi signal is slow or you have blackspots around the home, it can be frustrating. With Complete Wi-Fi only we guarantee a strong wi-fi signal in every room of your home, so you can say goodbye to wi-fi issues and do what you want online, where you want.*
How does Complete Wi-Fi work?
Available to new Superfast and Ultrafast Fibre customers and existing BT Plus customers, Complete Wi-Fi delivers wall-to-wall coverage around your home, using Wi-Fi Discs to extend your hub’s signal. So getting online from every corner of your home has never been easier.
You can buy wi-fi extenders on the high street, but Complete Wi-Fi is different because it creates a single, seamless smart network. As you move around the house it will automatically connect to the hub or disc with the strongest signal, so you can enjoy a stable connection wherever you go, so whatever you are doing you won’t get interrupted.
Do I need Complete Wi-Fi?
If you live in a larger house you may notice wi-fi blackspots in the rooms furthest away from your hub. Performance may slow down if more than one person is online at the same time.
If you can’t get a strong wi-fi signal, TV shows may freeze, video calls may judder and you might struggle to load the websites.
Complete Wi-Fi can help by providing a strong wi-fi signal in each room in your home.
Complete Wi-Fi has been trialled by our customers throughout the UK and has made a real difference. One triallist said: “Our house is a barn conversion with 3ft deep stone walls, so coverage has always been an issue - no more.”
Another said: “I've managed to get wi-fi signal in the bedroom upstairs which was the furthest away from my hub - so the wi-fi disc has come in very handy.”
What are the benefits of Complete Wi-Fi?
With Complete Wi-Fi you’ll get faster wi-fi speeds so you should be able to stream HD content anywhere in your home.
You’ll also enjoy faster speeds in every room in your house, with a four-bedroom house potentially seeing an increase in speeds of up to 25% around the home with just one disc.
With Complete Wi-Fi there’s enough speed in each room for your whole family to go online. “It can handle over eight devices streaming at the same time. Brilliant!” said one of our Complete Wi-Fi triallists. Another said: “It’s been refreshingly stable – and no problems to explain to the kids.”
Our My BT app includes a Wi-Fi Manager which gives you control of your home wi-fi network. It will help you find the optimal location for your disc so you get the strongest signal everywhere and you can also use it to check the signal strength and find any weak spots.
You can also use the app to see if other devices such as tablets, phones or laptops are connected. Even idle devices can impact on the performance of your wi-fi so the app can identify devices that can be disconnected or switched off.
One disc is enough for most homes to get wall-to-wall wi-fi coverage, but in the unlikely event you don’t get a strong signal in every room, we’ll send you up to two more discs free of charge.
How do I get Complete Wi-Fi?
Complete Wi-Fi is available for new Superfast and Ultrafast Fibre customers for £10 a month. If you’ve got BT Plus, you can get Complete Wi-Fi now for just £5 a month, just sign up via My BT.
Sign up and we’ll send you our new generation Smart Hub and one Wi-Fi Disc.