We’re proud to be the first communications provider in the UK to introduce BT Plus, an exciting new offering bringing together Fibre and 4G into one plan, with one bill.
With BT Plus, you and your whole family can enjoy our best connection in and out of the home, as well as gaining brilliant benefits. BT Plus is available if you have a fibre Plus package, but you get extra benefits if you choose us for mobile as well.
BT Plus - broadband benefits
BT Plus is available in three packages offering our best fibre connection experience: Superfast Fibre Plus, Ultrafast Fibre Plus and Ultrafast Fibre 2 Plus. With Superfast Fibre Plus speeds are six times faster on average than our standard broadband, with Ultrafast Fibre Plus you can enjoy our fastest connection speeds – 14 times faster on average.
Choose Ultrafast Fibre Plus and get our 100Mb speed guarantee – you can even claim £20 compensation if your speed falls below 100Mb.*
Extra data - do more of the things you love online
With BT Plus you don’t have to worry about going over your monthly data allowance. You get unlimited monthly usage on your fibre, so you can stream Netflix, play Xbox Live and download from BT TV as much as you want.
Stay connected with our Keep Connected Promise
With BT Plus if your broadband stops working, we’ll get you online as quickly as we can. Once you’ve reported the fault, you’ll be sent a Mini Hub at no extra cost. This incredibly useful device has a mobile signal you can connect your devices too and go online.**
Broadband Price Freeze
Join BT Plus and we’ll keep your broadband price the same for 18 months, so you’ve got peace of mind about how much your bill will cost each month.
Got a problem? UK and Ireland-based support
Got a problem or query about your service you need to ask us? Our dedicated UK and Ireland-based support team are there to help 24/7.
BT Wi-fi hotspots
Join us and you can get online for free at 5 million wi-fi hotspots around the country using the BT Wi-Fi app.
BT Plus - mobile benefits
If you take 4G with us and as well as the above, there are some great additional extras you can enjoy.
Mobile data boost
Join us for mobile and each month you’ll get double data on all the phones that are with us on your Plus account at no extra cost, so you can use your phone to stream, download and video chat more.
Our fastest 4G speeds
With BT Plus, you’ll get an upgrade to our fastest 4G speeds, so you can download apps, upload pictures to social media and stream video much more quickly, so you’ve got a fast connection out of the home.
Stay connected with ‘Broadband Backup’
As part of our Keep Connected Promise as well as being sent a Mini Hub to help you get online, if you’ve got mobile with us, once you report the fault we’ll turn on free unlimited mobile data within an hour on all your phones.
How to get BT Plus
New customers and those on other BT broadband plans can get Plus by signing up to Superfast Fibre Plus, Ultrafast Fibre Plus and Ultrafast Fibre 2 Plus Find out more.
*Speed guarantee: Up to four claims per year. Check your speed using the MyBT app, at bt.com/fasterspeeds or by calling 0800 150 150. Excludes outages, connection faults and home wiring outside of BT’s control. You’ll receive a £20 prepaid gift card within 30 days of a successful claim. Activate within 90 days. **If you report your fault Monday to Friday before 7pm, you’ll receive your Mini Hub the next day. If you report the fault on Saturday or Sunday before 12pm, it will arrive on Monday, and after 12pm it will arrive on Tuesday.