Your web browser is a clever thing. Among its time-saving tools ss a feature called a cache which makes web pages load much faster.

However, it doesn’t always work as planned.

[Read more: How to make BT.com your internet homepage]

If websites aren’t loading properly, or images seem to be in the wrong place, your browser’s cache could be to blame. Here’s how to empty it, and ensure hassle-free browsing from here on in.

What is Google Chrome?

Google Chrome is a web browser launched by internet search giant Google. It launched in 2008 and earned praise for its stripped-back approach. Instead of having a separate search bar, or making you go to Google.com to carry out a web search, it let you type the search terms directly into the url bar, for example.

What is a cache?

This is the part of your web browser that remembers elements of a web page – like images and logos – and stores them on your computer’s hard drive. Because multiple web pages of the same website feature the same logo at the top, for example, the browser ‘caches’ the logo. That way, it doesn’t have to load it again every time you visit another page on that website. This makes web pages load much more quickly.

The first time you visit a website, none of its content will be cached in your browser, so it might be a bit slow to load. But once these elements are cached, it should load considerably quicker.

[Read more: How to clean up your web browser]

Why should I empty my browser’s cache?

Which begs the question: why would you want to empty your cache? Once you lose all that data, websites will take longer to load, the first time you visit them, anyway.

The answer is simple: the browser cache doesn’t always work perfectly. When it doesn’t work, it can cause problems on the page, like images being in the wrong place or the latest page refusing to load altogether so that you see an old version of a page rather than the most up-to-date.

If you’re experiencing problems like these, emptying your cache should be your first port of call.

How do I empty my browser’s cache in Google Chrome?

Thankfully, Google Chrome makes it easy to empty the cache. If you’re using a computer, click on the three-dot button on the top-right of the page and select More tools > Clear browsing data... This opens a box marked Clear browsing data. Click the checkbox for Cached images and files.

From the menu at the top, select the amount of data you want to delete. The most complete option is beginning of time.

Select that, then click Clear browsing data.

If you’re using an iOS or Android device, tap More (the three-dot menu) > History > Clear browsing data. Then repeat the steps above.

And that’s all there is to it. Hopefully now your browsing should be trouble-free.

[Read more: How do I zoom on my web browser?]