Have you received a gift over the holidays that wasn't quite to your liking? Then perhaps putting in on eBay may be the solution. 

If you’re doing the selling, there is an alternative to using Royal Mail for the postage option on eBay, called eBay Shutl. It requires you to drop your parcel off at your local UPS, Herme and Collect Plus point, but it can sometimes work out cheaper than Royal Mail.

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We show you how it works below.

How to use eBay Shutl

Firstly, you need to decide whether you want the buyer to pay for postage, or whether you will foot the bill.

When you list your item on the How you’ll post it section, under Service, you need to select eBay delivery – Shutl 1 day (1 working day), eBay delivery – Shutl 2 days (4 working days) or eBay delivery – Shutl 3-5 days (5 to 7 working days) depending on how quick you want the package to arrive, and also how much you’re willing to pay (or make the buyer pay).

There’s no Shutl option for international deliveries, and it will not deliver to the Channel Islands.

Select price

The price is dependent on how big and how heavy the item you’re selling is. The rates are can be found by clicking the link here - http://programme.ebay.co.uk/ebay_delivery_shutl/#rates-locations, and we’ve shown one below as an example.  


Once the item is sold

When a buyer has purchased your item, you go to your Sold page on eBay. Select Print Postage Label and then you will be able to see the eBay Shutl option. Make sure you select the correct weight and size, as if the item is heavier than expected, Shutl will charge an additional fee of £2.50 and up to a maximum of £40.

You can then print the correct postage label with the barcode needed for delivery.

The full list of additional charges can be found here - https://support.shutl.com/hc/en-gb/articles/115004178065-Additional-charges.

How do I pay for my delivery?

You will need a PayPal account to use Shutl for your eBay deliveries.

It’s simple to link the accounts when setting up the Shutl service and eBay will remember your PayPal details once it’s done.

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Where do I drop the parcel off?

The parcel has to be packaged up and dropped off at your chosen carrier collection point. For example with UPS, the full list can be seen here, or you can search near your home or work place to find the most convenient one for you - https://www.ups.com/dropoff. When looking on the map, remember to check the box Find drop off location.

There are more than 13,000 drop off points so hopefully there’ll be one just around the corner!


What happens if the buyer is out?

Shutl says it will attempt to deliver at least twice, and then leave a note at the stated address.

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