Virus protection, free wi-fi and photo back-up: Discover how to access BT’s brilliant extras

BT customers can enjoy some brilliant extras, discover how you can control them from the palm of your hand

BT has a range of smartphone apps to help you get more from your account, putting you in control to access information wherever you are, as long as you've got an internet connection.

With My BT and BT Mobile you can quickly access information about your BT account anywhere in the world using your smartphone.

If you are a BT Broadband customer you get brilliant extras such as photo back-up, free wi-fi and virus protection, using the BT Cloud, BT Wi-Fi and BT Virus Protect apps. 

If you are a BT Sport subscriber use the app to view live sport and on the go.

All the apps are free to download and you can log in using your BT ID.


Keep up to date with your BT account using the award-winning My BT app. As long as you’ve got an internet connection, you can view lots of useful information about your account whenever you like.

View usage for all products including landline, BT Mobile, BT TV and broadband.  Find out how much you next bill, pay it and download it as a PDF.

If you’ve ordered any new products or services, you can track the order and view engineer appointments.

The My BT app notifies you of any service issues in your area and you can also use it to restart your BT Home Hub remotely.

Download for: Android, Apple

My BT app update March 2017


Read more: Discover the easy way to mange your BT account with the My BT app

BT Wi-fi

BT Broadband and BT Mobile customers get free access to over 5 million wi-fi hotspots around the UK with the BT Wi-fi app. This means you can get online if you run out of data on your mobile.

Log in just once using your BT ID and the app will remember your details, so you’ll be able to connect automatically to the nearest BT Wi-fi hotspot.

BT Wifi app screenshot

The app includes a map that uses your smartphone’s location information to find your nearest hotspot, as well as directions for how to get there.

Download for: Android, Apple

Read more: How to use the BT Wi-fi app to connect to hotspots for free

BT Cloud

BT Cloud cloud storage is exclusively available for free to all our BT Broadband and BT Infinity customers. Depending on your broadband package, you'll get 10GB, 200GB or 1000GB free.

You can free up space on your phone by keeping your content securely backed up using the BT Cloud app, which also means it’s still there if something happens to your device.

BT Cloud app

BT Cloud backs up photos, videos, music, documents, along with your phone's contacts, text messages and call logs. Share content stored on BT Cloud with family and friends with a secure link and even make music available offline – so you can listen to it if you don’t have an internet connection.

BT Cloud syncs across smartphones, tablets and laptops, so you can access your content across all devices as long as you’ve got an internet connection.

Download for: Android, Apple, Windows Phone

Read more: What is BT Cloud and how safe is it?

BT Virus Protect

As well as protecting PCs, BT’s security software BT Virus Protect is now available as a mobile app, protecting Android smartphones and tablets from viruses.

Based on McAfee’s security software, it provides real-time virus protection from 611 million viruses, checking web pages, files, apps and SD cards as well as blocking phishing sites.

BT Virus Protect app

Other features include blocking unwanted calls and the ability to add a PIN to apps. In the unfortunate event your phone gets lost or stolen, use the app to sound an alarm and view its location. It will even try and take a photo of the person who has the device and send it to you via email.

Download for: Android

Read more:  7 reasons you need BT’s free security app

BT Sport

BT Sport subscribers can use the BT Sport app to get closer to the action, streaming BT Sport 1, BT Sport 2, BT Sport 3, BT Sport/ESPN and BoxNation.

Sports fans can watch Champions League and Europa games live, along with Moto GP, Moto 2 and Moto 3 races, Aviva Premiership and European Rugby Champions Cup and the 2017 Ashes Series.

The award-winning BT Sport enhanced video player lets BT Sport Pack subscribers rewatch the best moments from Champions League and Europa League matches from different camera angles, and to view a huge array of match stats such as pass completion rates, distances run, top speeds and heat maps for individual players.

The BT Sport app is also free with your BT Mobile 6GB or higher plan (excluding double data offers on the 3GB plan).

Download for: Android, Apple, Windows 10*

*Not all features are available to Windows 10 users

BT Mobile

The BT Mobile app allows BT mobile customers to keep an eye on how many calls, minutes and data remains in their monthly allowance, along with any extras they may have bought.

See a summary of your plan, including when your allowances renew and your sim account settings.

BT Mobile app


Going abroad? The app allows you to keep tabs on your data roaming add-ons

If you have more than one BT Mobile SIM or if you’ve got Family SIM, sign in to keep an eye on them and get real time information on all your SIMS with account summary and individual page views. 

[Read more: Managing your BT Mobile account: How to take control of your mobile plan]

Download for: Android, Apple

Explore BT's brilliant extras

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