Get online away from home with the BT Wi-Fi app

You’ll be surfing the web for free in no time thanks to the network of over 5 million BT Wi-fi hotspots in the UK.

If you are heading away from home this winter, you can get online using the BT Wi-fi app if you're a BT Broadband or BT Mobile customer.

Connect to over 5 million BT Wi-fi hotspots in the UK as part of your BT Extrass, letting you get online for free - meaning you can save your monthly data allowance whenever you want to send emails, go on social networks, watch videos or just visit your favourite websites. 

Find out more about your other free BT Extras. 

Step 1: Install the BT Wi-fi app and log in

BT Wi-fi app login

The BT Wi-fi app is available for smartphones and tablets that run iOS and Android operating systems. Download the app from the relevant app store, and you’ll be prompted to enter your username and password.

If you can’t remember your username and password click here.

You only need to enter your username and password once. From then on the app will remember them so you can connect to the internet without delay.

Step 2: Find a BT Wi-fi hotspot 

BT Wi-fi hotspot finding

Once setup, the app will use your location to show a list of nearby premium hotspots. Click one from the list, and it’ll show you where it is on a map, along with how far away it is, and driving and walking directions.

Hotspots can be in shops, bars, banks and hotels so you never know where you’ll find one!

[Read more: 5 ways free wi-fi will make your life easier]

Step 3: Connect to the hotspot

BT Wi-fi app connected

Android: Once it’s set up, as soon you walk into the vicinity of the hotspot you’ll be logged in automatically.

iOS: Once you’ve gone to the hotspot, the first time you use the app you’ll need to connect. Open the Wi-fi settings, find the hotspot and click it. It should connect within seconds.

You should only have to do this once. From then on, your phone will automatically connect as soon as it comes into range.

Step 4: Find more hotspots and use filters

BT Wifi app heat map

Tap the hotspot icon on Android or ‘Find a hotspot’ on iOS and you’ll see a map view of hotspots in your vicinity. You can scroll around and pinch to zoom in and out. The background colour will also give you an indication of how many hotspots are nearby – the warmer the tone, the more hotspots are nearby. It also tells you exactly how many are in the vicinity.

If you’re going somewhere and want to see if it has a hotspot, just enter the place name or postcode into the search bar, and the map will transport you there.

Filter hotspots by place, such as: cafes and coffee shops, pubs and bars and transport.

Step 5: Hotspot alert settings

Head to the Settings menu and you can set the app to notify you when you connect to a BT Wi-fi hotspot, either with a sound, by making your phone vibrate, or with a notification.

You can also update your login details and install a connection profile.

BT has a range of other apps for your mobile device. You might want to install the BT Sport app, which is free with your BT Mobile 6GB or higher plan (excluding double data offers on the 3GB plan) and BT Cloud (for backups) and you can make free phone calls over wi-fi when in the UK or abroad.

BT Wifi app 5

Find out  more about the BT Wi-Fi app 


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