These terms and conditions apply to your use of the donation service for the Wayne Rooney Foundation ‘CityUnited’ Appeal (the “donation service”). You may use the donation service to make a donation via one of the methods stated in these terms or via any other method as may be specified by BT Plc or any of its group of companies (“BT”) when the donation service is available. 

A.         Donations to the Wayne Rooney ‘CityUnited’ Appeal

Donations to the Wayne Rooney ‘CityUnited’ Appeal are for the benefit of the following charity: 

Wayne Rooney Foundation (the "charity”). The Wayne Rooney Foundation is a charity (registered charity number 1162868). More details about the charity and its activities are available at

All sums raised by the Wayne Rooney ‘CityUnited’ Appeal during the donation period specified below. Any administration fees will be paid by the charity in respect of costs incurred for the processing of donations.

B.         Who can donate

You must be aged 16 years or over and resident in the UK, Channel Islands and Isle of Man to use the donation service. If you are under the age of 18, you must have prior parental or legal guardian permission before using the donation service.  

Please ask permission from the bill payer before using the donation service. 

C.         Donation period opening and closing times

o    The donation period for donations made by SMS text message or online via opens on 24 May 2017 and closes on 30 June 2017

Please note that donations made or received outside of these specified times may not be included in the Wayne Rooney ‘CityUnited’ Appeal but you may still be charged as set out below.


D.         How to donate

You can donate to the Wayne Rooney ‘CityUnited’ Appeal by the following methods: 


1.         By SMS text message

You may make a donation of £5 by sending a text with the keyword ‘CityUnited’ to 70800 during the donation period. 

Each SMS text message costs £5 plus one standard network rate message. 

There is no limit on the number of times you may make a donation via SMS text but there is a daily limit of £30 on text donations. Further text donations will not be accepted if you have already donated £30 by SMS text in one day. 

No refunds are available for the cost of any SMS text made or for any misdialled short codes or misspelt keyword. 

If you do not have sufficient credit in your mobile account or if you have sufficient credit for a standard network rate message but not for your donation or if you are otherwise unable to access the shortcode because of any settings on your mobile account your donation may be unsuccessful.

Please note that SMS text donations are for UK viewers only. 

E.         Data and marketing

BT and its subcontractors and the charity will only use your personal data to administer donations made Your contact details (for example, name, address, email address or landline or mobile telephone number) will not be used for any other purpose. 

F.        General

Any donation made is non-refundable and non-transferable. If you become aware of fraudulent use of your mobile telephone, or if it is lost or stolen, you must notify your service provider in accordance with its reporting rules. 

BT and their sub-contractors may suspend, withdraw or re-set the donation service (or any part of the donation service) in its sole discretion at any time and does not accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, software provider or otherwise which may result in any donation not being properly registered or recorded. 

BT cannot promise that the donation services and systems will be free from errors or omissions nor that it will be available uninterrupted and in a fully operating condition. The donation services and systems may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the reasonable control of BT. BT will not be liable to you or to any other person in the event that all or any part of the services or system is discontinued, modified or changed in any way. 

Trademarks, service marks or logos that appear in relation to the website, donation service and/or its associated services, in particular (but not exclusively) those of BT, the charity and/or BT's subcontractors, are the property of their respective owners and are likely to be registered trademarks and subject to restrictions as to their use.  They must not be used without the express permission of the trade mark owner.  All content on the website and its associated services is owned by BT, the charity, BT's subcontractors or other original providers, and is protected by the applicable intellectual property and proprietary rights and laws.  You may use the donation services exclusively for your personal, non-commercial use provided you do not alter it or remove any copyright, trade mark or other proprietary notice.  No other use of the donation services' content is permitted without the express prior permission of BT, and, where applicable, the copyright holder. 

BT and its subcontractors shall not (and nothing in these terms and conditions shall) act to exclude or limit their own liability for death or personal injury resulting from its negligence, fraud or any other liability which may not by applicable law be excluded or limited.  You agree that your use of the donation services is on an "as is" and "as available" basis and that your use of the donation services is at your sole risk.  BT and its subcontractors cannot guarantee continuous uninterrupted or secure access to the donation services and operation of the donation services may be interfered with by numerous factors outside of their control.  On that basis, except as expressly set out in these terms and conditions, BT and its subcontractors shall not provide conditions, warranties or other terms in relation to the donation services to the extent permissible by law.  

Subject to exceptions listed above, in no event shall BT or its subcontractors be liable (whether for breach of contract, negligence or for any other reason) for any loss or damage which you may claim to have suffered by reason of your accessing and use of the Website, the donation services and its associated services, including (but not limited to) loss of profits, exemplary or special damages, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste of management or other staff time, or for any indirect, consequential or special loss, however arising. 

These terms and conditions are available in English only and shall be exclusively governed by and construed in accordance with the laws of England unless the person using the donation service is a Scottish or Northern Irish resident in which case he/she may choose the law of their residence and they irrevocably submit to the exclusive jurisdiction of the courts of England and Wales again unless the person using the donation service is a Scottish or Northern Irish resident in which case they may choose the courts of their residence in Scotland or Northern Ireland. 

BT may update and amend these terms from time to time and any changes will be posted on the BT Website. We will not file or store a copy of these terms for each interaction or transaction by you via the BT Website. We therefore recommend that you print and store or save a copy of these terms for future reference. For a hard copy set of these terms and conditions please send a SAE to the address below. 

G.         Contact us

If you have a query or complaint relating to the charity you may contact the Wayne Rooney Foundation on 0845 901 0228.

If you have a programme related query or complaint you may contact the BT Customer Care team online at or by phone on 0800 800 150. You may need to provide information including without limitation your name and contact details. 

“BT” is BT Group Plc, BT Centre, 81 Newgate Street, London, EC1A 7AJ