Whether it’s watching TV, shopping online, playing games or making video calls - wi-fi is so important to modern living, it gives all family members the freedom to do what they love in every room of the house. When it doesn’t work it’s frustrating - research from BT found that over half of people value being able to get online anywhere in their home, and wi-fi is so important, 52% are put off living in or buying a house with wi-fi black spots.*
Available for new Superfast and Ultrafast Fibre and existing BT Plus customers, with Complete Wi-Fi we are the first UK broadband provider to guarantee a strong wi-fi signal in every room of your home, delivering wall-to-wall coverage so you and your family can do more of things you love online.
Complete Wi-Fi uses a Wi-Fi Disc that talks to your BT Smart Hub to create a single, smart network you control from the palm of your hand.
From basement to attic: Stream HD games and movies anywhere
The number of internet-connected devices in UK homes is increasing, each household has on average four different connected devices, such as a tablet, smartphone, computer or smart TV and this is predicted to rise to 50 by 2023.
This is changing the way we watch TV, 29% of all UK TV viewing are non-broadcast shows, from places like YouTube and Netflix, and over half of 16-34 year olds say they actually watch more non-broadcast shows.** This puts more demand on our home wi-fi, but with Complete Wi-Fi you can watch shows on your favourite TV shows anywhere, as long as you’ve got a good wi-fi connection!
Streaming in HD means you get better picture quality but does require faster speeds, so if you have wi-fi issues or blackspots you may struggle to watch in rooms further away from your BT Smart Hub. With Complete Wi-Fi you’ll get faster wi-fi speeds so you should be able to stream HD anywhere in your home.***
Some of our customers have been trialling Complete Wi-Fi and it’s made a real difference: “I've managed to get wi-fi signal in the bedroom upstairs which was the furthest away from my Hub so the wi-fi disc has come in very handy,” another commented “It’s the best wi-fi I've ever had, I’ve got 3ft deep thick stone walls and can get full signal across the house.”
Save precious minutes - don't hang around waiting for your downloads
Complete Wi-Fi can also improve the speed of your broadband at range. With Complete Wi-Fi you’ll enjoy speeds up to 25% faster**** so you’ll find downloading the latest episode of your favourite TV show or uploading your holiday photos to Facebook is much quicker than before.
Say goodbye to family arguments and go online at the same time
Reliable wi-fi that reaches through your home is really important for families so everyone can go online independently without getting in each other’s way. Eight out of 10 households have a tablet and the biggest users are children under 10.
If wi-fi doesn’t perform as it should, it’s frustrating for the whole family and can cause arguments - one in eight (12%) of people admit to arguing at home about wi-fi.
But let’s not fall out about it, with Complete Wi-Fi your whole family can all go online at the same time. Say hello to a harmonious household!
Roam through your home without your signal dropping
With Complete Wi-FI we guarantee you’ll get a strong signal in every room: your phone or tablet will automatically and seamlessly swap between the new Smart Hub and the Wi-Fi Disc, depending which has the strongest signal
Spot a signal problem? Fix it from the palm of your hand
The Wi-Fi Manager in the My BT app gives you more control of your home network. Using the app you can check the signal strength in each room – it takes just 10 seconds. If the signal isn’t as strong in some rooms as it should be, follow the simple instructions on the app to change the location of the disc to get a better signal.