Do you have wi-fi problems? Here are 7 tips for improving your signal

Tips and tricks to improve the range, performance and reception of your home wi-fi network.

A wireless fidelity network - or Wi-Fi as it's short for, lets you get online from your laptop, tablet or smartphone anywhere within your home, without connecting to a mass of cables. You can use it to send photos from computer to computer, to send documents to a printer wirelessly, or to play games online on a smartphone.

But, on occasion, your home wi-fi signal may seem weak or you may struggle to pick it up in certain rooms. Here are some simple tips for boosting your home wi-fi. Check out the video below for more tips.

[Read more: How to prevent wi-fi blackspots]

Step 1: The right router location

Thick walls are the enemy of wi-fi. They simply block the signal. Position your wi-fi router in a central location, so its signal has as few obstructions as possible. Ideally, it needs to have plenty of clear space around it.

Try putting it on a shelf at around waist height or on a desk. Avoid putting it on the floor or close to a TV, as metal objects scatter your signal.

Read more in our article: Improve your wi-fi signal: is your router in the right place?

Step 2: Upgrade your router

Our Smart Hub is the UK’s most powerful wi-fi hub, and better than ones from the other big broadband providers. So you’ll enjoy fast wi-fi signal that goes further around the home

If you have Complete Wi-Fi or Ultrafast Plus you’ll get our next generation Smart Hub.  It’s our smartest hub yet and is future-proofed to deliver fast speeds throughout the home. Find out more.

Step 3: Give your devices a break

Make sure you turn your smartphone or tablet off regularly. If they are connected all the time, the connection can become ‘tired.’ Turning off wi-fi or restarting can help.

Group of people on laptops and tablets around a table

Step 4: Watch what’s connected to your wi-fi

If you’ve got multiple devices connected to your router, you might notice your broadband slows down.

This is because they are sharing the same signal - the more devices connected and running, the more the speed is shared.

Step 5: Update your software

Manufacturers often introduce software updates for devices - including routers - to improve security and stability. 

BT Home Hub owners receive updates automatically overnight over their broadband line.

If you are not a BT customer, find the router details on the unit or check the details of your broadband package if it came from your provider. The 'support' section of the manufacturer's website should include instructions. It can be quite technical, so may not be the right solution for everyone.

Step 6: Try Complete Wi-Fi with our guarantee

Complete Wi-Fi is a new offering from BT that helps you get wi-fi coverage throughout your home – even in previous blackspots.

It uses Wi-Fi Discs, which you position in your home to extend your hub’s signal. Unlike broadband extenders, it creates a single, smart network, so as you move through your house, your device will automatically connect to the hub or disc with the strongest signal, so you can enjoy a flawless connection.

Complete Wi-fi disc

You can manage your wi-fi network from the palm of your hand using the My BT app, which shows you where to put each disc and helps ensure you are getting the best signal.

We guarantee a strong wi-fi signal in every room of your home

Complete Wi-Fi is available for new BT Superfast and Ultrafast Fibre broadband customers and existing BT Plus customers. Join and we’ll send you our new generation Smart Hub, along with one Wi-Fi Disc. Find out more.

Step 7: Expand your wired and wireless broadband network

The BT Dual Band Wi-Fi Extender 610  is an incredibly useful gadget which can turn any power socket into an extra wi-fi hotspot and provide an Ethernet connection for wired devices.

The BT Broadband Extender 600 Kit turns any plug socket into an Ethernet port. It uses powerline adaptor, which uses the existing electrical circuit that runs around your home to extend your broadband network, bringing network access to any room with a plug.

This is a particularly good way to connect devices that stream HD - such as a games console, HD TV or laptop - in rooms away from the router.

*Compared to routers from other broadband providers in the UK

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