Do you have wi-fi problems? Here are 7 tips for improving your signal

Tips and tricks to improve the range, performance and reception of your home wi-fi network.

A wireless fidelity network - or Wi-Fi as it's short for, lets you get online from your laptop, tablet or smartphone anywhere within your home, without connecting to a mass of cables. You can use it to send photos from computer to computer, to send documents to a printer wirelessly, or to play games online on a smartphone.

But, on occasion, your home wi-fi signal may seem weak or you may struggle to pick it up in certain rooms. Here are some simple tips for boosting your home wi-fi. Check out the video below for more tips.

[Read more: How to prevent wi-fi blackspots]

Step 1: The right router location

Thick walls are the enemy of wi-fi. They simply block the signal. Position your wi-fi router in a central location, so its signal has as few obstructions as possible. Ideally, it needs to have plenty of clear space around it.

Try putting it on a shelf at around waist height or on a desk. Avoid putting it on the floor or close to a TV, as metal objects scatter your signal.

Read more in our article: Improve your wi-fi signal: is your router in the right place?

Step 2: Upgrade your router

Our Smart Hub is the UK’s most powerful wi-fi hub, and better than ones from the other big broadband providers. So you’ll enjoy fast wi-fi signal that goes further around the home

If you have Complete Wi-Fi or Ultrafast Plus you’ll get our next generation Smart Hub or Smart Hub 2.  It’s our smartest hub yet and is future-proofed to deliver fast speeds throughout the home. Find out more.

Step 3: Give your devices a break

Make sure you turn your smartphone or tablet off regularly. If they are connected all the time, the connection can become ‘tired.’ Turning off wi-fi or restarting can help.

Group of people on laptops and tablets around a table

Step 4: Watch what’s connected to your wi-fi

If you’ve got multiple devices connected to your router, you might notice your broadband slows down.

This is because they are sharing the same signal - the more devices connected and running, the more the speed is shared.

Step 5: Update your software

Manufacturers often introduce software updates for devices - including routers - to improve security and stability. 

BT Home Hub owners receive updates automatically overnight over their broadband line.

If you are not a BT customer, find the router details on the unit or check the details of your broadband package if it came from your provider. The 'support' section of the manufacturer's website should include instructions. It can be quite technical, so may not be the right solution for everyone.

Step 6: Try Complete Wi-Fi with our guarantee

Complete Wi-Fi delivers wall-to-wall coverage around your home and is backed by a guarantee you won’t get from any other broadband provider – the guarantee of a strong wi-fi signal in every room.*

Clever new Wi-Fi Discs extend your Smart Hub’s signal to every corner of the home - whatever the size and shape it is. So getting online from has never been easier.

Unlike wi-fi extenders you can buy on the high street, Complete Wi-Fi technology creates a single, smart network in your home by connecting Wi-Fi Discs with your Smart Hub.  Your devices will automatically connect to the hub or disc with the strongest signal, guaranteeing a flawless wi-fi connection.

Complete Wi-fi disc

You can manage your wi-fi network from the palm of your hand using the My BT app. It helps you manage your wi-fi network to make sure you’re getting the strongest signal around your home.  It’ll even work out where to put your Wi-Fi Disc, and check the strength of your wi-fi signal in every room.

Complete Wi-Fi is available for new BT Superfast Fibre Halo , Fibre 100 and Fibre 250 broadband customers and existing Halo customers. Join and we’ll send you our new generation Smart Hub, along with one Wi-Fi Disc. Find out more.

Step 7: Expand your wired and wireless broadband network

The BT 11ac Dual-Band Wi-Fi Extender 1200 is an incredibly useful gadget which can turn any power socket into an extra wi-fi hotspot and provide an Ethernet connection for wired devices.

The BT Broadband Extender 600 Kit turns any plug socket into an Ethernet port. It uses powerline adaptor, which uses the existing electrical circuit that runs around your home to extend your broadband network, bringing network access to any room with a plug.

This is a particularly good way to connect devices that stream HD - such as a games console, HD TV or laptop - in rooms away from the router.

*Compared to routers from other broadband providers in the UK

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Already with us? Upgrade your broadband

*With Complete Wi-Fi we’ll automatically send you our new generation Smart Hub and one Wi-Fi Disc to extend your wi-fi signal around your home. This is enough for most homes to get a signal everywhere.  But if this doesn’t give you signal in every room, we’ll send up to two more Wi-Fi Discs free of charge. If you still don’t have signal in every room, you can get £20 back.

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