Which broadband package do you need?

Whether you want to stream HD movies, watch BT Sport, play games online or check your email, we’ve got a broadband offering for you.

When choosing a broadband package, it’s important to think about what you’ll be using it for.  

Everyone uses the internet in different ways. Some people love watching TV such as BT TV and Netflix, others send emails and browse the web, while some use it for online gaming. Answer the questions below to find out which of our broadband packages is right for you.

[Read more: Do you need to upgrade your broadband?]

What do you use broadband for most of the time?

Two girls watching Netflix on laptop

Do you game - playing online and downloading?

Online gaming services like Xbox Live can be data-intensive, so you need an unlimited data package. Many games are in high definition and HD streaming is also bandwidth-intensive, so we’d suggest fibre optic Superfast Fibre 2 Unlimited which offers average speeds of 67Mbps and unlimited data usage.

You’ll also want fast speeds and low latency (this is the delay between you pressing a button and the command being actioned in the game), so again fibre optic Superfast Fibre 2 Unlimited is the best option.

Do you stream TV or watch movies in HD?

Streaming or downloading in High Definition using a service like Netflix uses more data than non-HD streaming and catch-up TV, so opt for Superfast Fibre 2 Unlimited which offers average speeds of 67Mbps and is great for watching and downloading in HD on multiple devices.

If you mainly use your broadband for watching TV shows on BT TV or iPlayer and aren’t bothered about watching in high definition, opt for fibre optic Superfast Fibre Unlimited. It offers unlimited usage, so you don’t have to worry about going over your allowance, and average speeds of 50Mbps.

Do you browse the web and send email?

Activities like email and web browsing use less bandwidth, so you don’t need the fastest speeds. With average speeds of 10Mbps, Broadband Unlimited could be the package for you. If you think you want something faster, opt for Superfast Fibre Essential, with average speeds of 36Mbps.

Find out more in our article:  What is broadband speed and how does it work?

Do you ever go over your monthly usage allowance?

With our Broadband Unlimited, Superfast Fibre Essential, Superfast Fibre Unlimited and Superfast Fibre 2 Unlimited plans, you get unlimited monthly use, so you can go online without worrying about your data allowance.

The package you choose depends on what you do with your broadband. For browsing and emailing Superfast Fibre Essential will be fine, while Superfast Fibre Unlimited is great for streaming and catch-up TV, and Superfast Fibre 2 Unlimited is a good choice for gaming and downloading HD shows on multiple devices.

Remember you can check how much data you've used at My BT.

Openreach Engineer with cables

Do lots of people in your house use the internet at the same time?

Yes: If different people are going online simultaneously using tablets, laptops, phones and games consoles, you’ll all be competing for bandwidth, which can make things feel slower.

To avoid this, opt for fibre optic broadband like Superfast Fibre Unlimited or Superfast Fibre 2 Unlimited, which offer faster bandwidth with average speeds of 50Mbps and 67Mbps respectively, so more people can go online without slowing down.

These packages also offer unlimited monthly usage, so you don’t have to monitor what other family members are doing online and worry about going over your data allowance.

No: If you don’t have to worry about other people using sharing your bandwidth, Broadband Unlimited offers speeds up to 10Mbps, which is suitable for browsing, email and social media and doesn’t have a usage cap. Superfast Fibre Essential broadband offers average speeds of 36Mbps.

Get more with BT Plus

BT Plus has arrived, by having your fibre broadband and mobile with us you and your family can enjoy some brilliant benefits and our best connection in and out of the home.

BT Plus broadband benefits include: Fast speeds, unlimited data, our Keep Connected Promise to get you back online quickly if your broadband stops working and dedicated UK and Ireland-based support.

With Plus, join us for mobile as well and you can unlock some other benefits including: double data on each mobile with us, our fastest 4G speeds and in the event of home broadband problems we’ll switch on free unlimited data within an hour of the fault being report to all your phones, so you can stay connected.

BT Plus is available in three packages, Superfast Fibre Plus, Ultrafast Fibre Plus and Ultrafast Fibre 2 Plus. Existing customers can move to either of these plans to get Plus. 

Get  the speed you need with our Superfast Fibre

Already with us? Upgrade your broadband 

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