Free wi-fi, a 30 day money-back guarantee and more: 12 reasons to join BT Mobile

As a BT broadband customer you can get some brilliant discounts on your mobile phone bill, as well as free wi-fi and a 30-day money-back guarantee.

Whether you use your phone to surf the web or prefer to make calls BT Mobile has tariffs to suit all users.

You might not realise it, but BT Mobile offers some brilliant extras you don’t get from other mobile networks. Read on to find out more:

1: Brilliant savings

BT broadband customers can enjoy exclusive discounts.

SIM-only deals start at just £8 a month for BT broadband customers with the BT Mobile 500MB Plan - significantly cheaper than non-BT households will pay.

There are brilliant savings on handsets too – you can pay up to £120 less than non-BT homes on all pay-monthly mobile phones.

2: BT Mobile SIM-only deals

Whether you use your phone to make calls or are a heavy-data user, BT Mobile has a range of plans to suit all kind of user. For a limited time you can get a BT Reward Card on all SIM-only plans!  Get these brilliant deals

3: Use your mobile in 47 destinations with no extra charges

With BT Mobile's Roam Like Home, you can use your BT Mobile allowance to make calls, send texts and use data in 47 destinations at no extra cost – just like you would if you were staring out of your rain-streaked living room window in the UK.

4: Brighten up your day with our 30-day money-back guarantee

Try BT Mobile for 30-days and we promise to give you your money back if you are not delighted.

Just tell us within 30 calendar days of placing your SIM only or Family SIM order and we’ll refund your first monthly plan charge and cancel your contract. You won’t have to pay a fee for cancelling either. You won’t be refunded for any extra services you’ve used outside your monthly plan allowances.*

5: Get high-speed 4G internet in more places

All BT Mobile plans include 4G. 4G - or fourth generation - is a type of mobile internet technology up to five times faster than 3G. This means it’s quicker for downloading things like music and movies, while streaming services like Netflix and YouTube have smoother playback.

BT Mobile has UK’s biggest 4G network, so you can get fast 4G in more places than O2, Three and Vodafone.

6: Free BT Sport app

BT Mobile SIM Only and handset customers on the 6GB and 15GB plans (excluding double data offers on the 3GB plan) get the BT Sport app for free, which means you can catch up with brilliant Premier League and Europa League footballs, along with Aviva Championship Rugby and more.

[Read more: Find out how you can get BT Sport for free with BT Mobile]

7: Save money on your family’s monthly bill

If you want to buy more than one SIM card for your household, BT Mobile’s new Family SIM lets you do that and  save money.

With Family SIM you can buy a SIM for your spouse and make brilliant savings compared to having a second separate contract.  In fact the more SIM cards you add, the more money you save.

Family SIM plans are flexible too, running on a 30-day contract as long as one SIM is on a 12-month contract.

Find out more about Family SIM

8: Wi-Fi Callling

If you struggle with a patchy phone signal, this free service is for you. It lets you make calls and texts using your wi-fi network.

Wi-Fi Calling doesn’t use any of your data: calls and texts come out of your existing monthly allowance.

Wi-Fi Calling works on all iPhone models from the 5S onwards. This includes the iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus and iPhone X. The Samsung Galaxy S9 and S9+ bought from BT Mobile will also work with Wi-Fi Calling. We’ll be announcing more compatible phones in the future.

Find out more about Wi-Fi Calling

Woman on phone outside


9: Spend caps

To help you avoid unexpected bills with BT Mobile you can set a monthly spend cap, we reduced the spend cap to £0 and £2.50. This means if you go over you allowance you won’t get a surprise bill. Spend caps reset every 30 days and you can change them regularly.

10: Tethering

Tethering is an incredibly useful feature that turns your phone into a personal hotspot. This means you can get online using a laptop or tablet when you are away from home if you don’t have access to wi-fi. With tethering you can share your connection with family or friends, so they can go online. Find out more about tethering.

11: One BT log-in

If you are a BT customer, move to BT Mobile and you can use your BT ID to log into mobile services, without having to remember a new password.

Use your BT ID to use the BT Mobile app, BT Wi-fi app and My Mobile, where you can view your monthly usage and bill.

12: Free delivery

Order a new phone from BT Mobile and you won’t pay extra to get it delivered - get free delivery Monday to Saturday. You can also track your order

Check out our mobile phone and SIM-only deals with discounts for BT Broadband customers

*Terms and conditions: 30 day money back offer: Offer available to new BT Mobile SIM only and Family SIM customers and existing BT Mobile customers purchasing an additional SIM. Offer limited to one SIM only or Family SIM plan per customer. This offer does not apply to handset plans, and does not apply to regrades. If you regrade your SIM bought during the 30 day offer period, the start date of the offer period will remain the same (the date at which you placed your order for the original SIM). A 12-month minimum term applies.  If you’re not happy with BT Mobile for any reason, just call us on 0800 800 150 within 30 calendar days of placing your order and ask us to refund your first monthly plan charge and cancel your contract. Your refund will be processed on your next bill date. You won’t be refunded for services you have used outside your monthly plan allowance and you’ll be charged for these at the rates shown in the Tariff Guide at We’ll confirm when your contract has been cancelled and you won't have to pay a fee for cancelling early. You won’t be entitled to a refund if you’ve acted in breach of the BT Mobile terms and conditions at, for example if we suspect fraud or any other unauthorised activity. This offer doesn’t affect your statutory rights/any other legal rights that you may have.

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