Using your phone in Europe is much cheaper than it used to be, because EU legislation meant the end of additional roaming charges. You can talk to your friends at home, share your holiday snaps on Facebook, check Google Maps and much more without worrying about unexpected bills.
What does Roam Like Home include?
When you are in a Roam Like Home country, data use, calls and texts you make to other Roam Like Home countries and back to the UK are included within your monthly allowance.
It’s also free to receive calls and texts when you are roaming in a Roam Like Home zone.
Just like when you are at home, if you go over your monthly call or data allowance, you’ll be charged extra.
Calls and texts from the UK to international destinations are not included and these will be charged at BT Mobile’s standard rate.
What countries are included in Roam Like Home?
Roam Like Home applies to the following countries:
Roaming Zone 1a: Austria, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal (Incl. Azores & Madeira), Romania, Slovakia, Slovenia, Spain, Sweden, Vatican City
Roaming Zone 1b: Canary Islands, French Guiana, Gibraltar, Guadeloupe, Guernsey, Iceland, Jersey, Liechtenstein, Martinique, Mayotte, Norway, Reunion, Saint Barthelemy, Saint Martin, San Marino, Switzerland
What countries aren’t included in Roam Like Home?
Roam Like Home doesn’t cover using your phone in non-European countries such as Australia, Japan and the US.
Calls, texts and data use outside of the Roam Like Home area are charged at BT Mobile’s usual rate.
If you are heading to a non-EU country, consider our Travel Data Pass, which can be used in 12 countries. It gives you 500Mb of data for £6 a day. It is available via My BT or My Mobile.
What happens if I go over my mobile allowance?
Use up your inclusive minutes, data or texts and you’ll be charged at UK out of bundle standard rates.
|Calls (per minute)||35p||29.1p|
|Texts (per message)||12p||10p|
|Data usage (per MB)||10p||8.3p|
You can set a data roaming spend-cap, giving you peace of mind that if you go over your allowance, you’ll know how much by. By default it’s set at £35, but you can change it via My BT to a sum that suits you, starting from £0.
Remember as a BT Mobile customer, you get free access to wi-fi hotspots around the world, which you can use to go online and save your data allowance.
How can I keep track of my BT Mobile allowance?
The My BT app (left) has recently been updated and lets you view usage for all your BT products, including BT Mobile.
The BT Mobile app (right) has a ‘My allowances’ section shows your used and remaining usage.
Do I need to do anything to use Roam Like Home?
No, if you are on a BT Mobile Pay Monthly or SIM-only plan and have roaming enabled, you’ll be able to enjoy the benefits of Roam Like Home and save money using your phone in Europe.