About BT Mobile
How do I order BT Mobile?
Just go to www.bt.com/mobile and pick a plan.
Where can I find out more about BT Mobile?
Want to know more? Visit our BT Mobile help pages
What phones can I get on BT Mobile?
From entry-level to premium, BT Mobile offers a range of handsets from the major mobile brands. There are phones at all price points, in a range of colours and memory variants.
Do you still offer SIM-only packages?
Yes, if you want to keep your handset, you can still join BT Mobile. We'll send you a SIM card, which you can put in any phone you like (provided it's unlocked and in full working order). All types of mobile phone should be compatible with BT Mobile
Do I already have to be a BT customer to get BT Mobile?
No - anyone can get BT Mobile, but you'll get the best deal if you belong to a BT Broadband home (even if you're not the account holder).
What is 4G?
All BT Mobile plans come with 4G at no extra cost. 4G gives you a faster speeds up to 30Mbps. So it’s great for things like streaming music, looking at Google Maps, and watching YouTube videos.
What extras do I get with BT Mobile?
BT broadband customers can enjoy discounted line rental, on all plans. All BT Mobile customers get free BT Wi-fi, spending cap and the BT Mobile app.